Accessibility Statement
Last updated: August 25, 2025
AI4ENT is committed to making our website accessible to everyone, including people with disabilities. We continually improve the user experience for all and apply the relevant accessibility standards.
Our Standard
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. These guidelines explain how to make web content more accessible for people with a wide array of abilities.
What We’re Doing
To support accessibility, we:
- Use semantic HTML, headings, and landmarks for screen readers
- Provide text alternatives (alt text) for meaningful images
- Maintain color contrast that meets or exceeds WCAG AA
- Ensure interactive elements are keyboard-navigable and focus-visible
- Avoid images of text whenever possible
- Provide descriptive link text and form labels
- Test with keyboard-only navigation and popular assistive technologies
- Caption or transcribe new video/audio content we publish
- Review PDFs and office documents for accessibility prior to posting
Known Limitations
While we strive for full conformance, some third-party content or integrations (e.g., embedded maps, scheduling widgets, social feeds, or videos) may not fully meet WCAG criteria. We do not control these vendors but will work with them or provide accessible alternatives upon request.
Having Trouble Using Our Site?
If you experience any difficulty, we will assist you. Contact us and we’ll provide the information or service you need through an accessible method (phone, email, large-print PDF, etc.).
- Phone: (404) 257-1589 (Mon–Fri, 9:00 AM–5:00 PM ET)
- Mailing address: 5670 Peachtree Dunwoody Rd #1280, Atlanta, GA 30342
When you contact us, please include:
- The web page URL where you had the issue
- A brief description of the problem
- Your preferred contact information and format (e.g., phone, email, large print)
We will acknowledge your request within 2 business days and aim to resolve issues as quickly as possible.
Request an Accommodation
If you need a reasonable accommodation to access our services, contact us using the methods above. Depending on your preference, we can:
- Read and explain page content over the phone
- Email accessible versions of documents
- Schedule assistance from our team to help you complete forms
Compatibility With Browsers and Assistive Technology
This website is designed to be compatible with the latest versions of Chrome, Safari, Firefox, and Edge on desktop and mobile. We test with commonly used assistive technologies such as NVDA/JAWS (Windows) and VoiceOver (macOS/iOS). Some features may not work on very old browsers.
Ongoing Improvements
Accessibility is an ongoing effort. We conduct periodic audits, fix issues we find, and train our team on inclusive design. If you notice something we can improve, please let us know.
Formal Complaints
We take accessibility concerns seriously. If you believe we are not meeting accessibility requirements, please contact us using the information above. We will review your complaint promptly and respond with the steps we’ll take to address it.